Innovation Journey

TPWODL Innovation Journey

TPWODL has achieved turnaround in business within 1 year of operation through various 'Customer-Centric' and target oriented initiatives. Inculcating safety culture in organisation, customer service initiatives, technological upgradation, etc. have enabled us to create a difference in the Distribution sector in Odisha. To create next level of maturity and inclusive growth, it was deemed necessary to establish innovation driven environment and process driven culture. Hence, in lines with the entity level T&D cluster innovation council, an organisational level Innovation Council was formulated for TPWODL.

The Innovation council comprises of members from various functions/departments where employees collaborate and develop unique products, processes, business models and services across the organization.

The key objective of Innovation council is to 'Innovate to achieve remarkable reduction in AT&C loss' and 'Organisational Transformation through Digital Innovations'.

Based on challenges envisioned by utility business in Odisha, following themes have been decided on which the 'Innovation Council' will deliberate and develop various ideas, strategies and projects:

  • Meter Reading, Billing and Collection (MBC) in Rural areas
  • Reliable Network infrastructure
  • Customer Service centre
  • Cost Optimization
  • Technology Solutions

Key innovation projects of TPWODL Innovation Council are monitored and evaluated by T&D Cluster Innovation Council.

Apart from TPWODL Innovation council, functional innovation council has been formulated for Commercial, Operations and Projects function. The functional innovation council will identify their functional challenges and internally invite ideas around themes such as cost optimization, Safety supremacy, Reliability, Meter Reading, Billing and Collection (MBC) in Rural areas, etc. The progress of the functional council is reviewed by Innovation Council Core Committee members on bi-monthly basis.

Constitution of Innovation Council

With the vision to foster a culture of innovation across the organization, TP Western Odisha Distribution Company constituted the "innovation Council" comprising of the employee of different functions who are responsible for developing Innovative Projects and Services across the organization. Innovation Council also reinforces the cultural benefits of innovation parenting by opening up organizational space to allow an employee to bypass barriers that often impact creativity.

To give opportunity to our employees to participate actively in the "Innovation Journey", the Innovation Council is being constituted with the objective of -

  • Value unconventional thinking, assuring brainstorming of participants that there are no bad ideas and to think out-of-the-box.
  • Cultivate relationship and collaboration that extends beyond the boundaries of the organization.
  • Provide Solutions to mitigate the challenges and harness growth of the Organization.

With this thought, TPWODL is starting the journey of Innovation considering the following major themes of Innovation Council:

  • Safety Supremacy
  • MBC in Rural areas
  • Reliable Network infrastructure
  • Customer Service Centre
  • Cost Optimization
  • Technology Solutions
  • Employee Care

A network of Innovation Councils will promote innovation in the entities through multitudinous modes leading to an innovation promotion eco-system. Innovation Council will select innovation projects which will be reviewed by the TPWODL Innovation Council quarterly. The highly scalable projects, identified over time, with large impact form these will be shortlisted for direct mentoring by the Innovation Council.